Refund policy
At Funnky, we take pride in creating premium-quality products designed to make your everyday essentials a little more fun. Your satisfaction is important to us, and we’ll always do our best to make things right.
Refund Policy
We want you to love every order you receive.
If something isn’t right, don’t worry—we’re here to help.
Returns
You have 7 days from the date of receiving your order to request a return or exchange.
To be eligible for a return:
* The item must be unused and in its original condition.
* The item should be returned in its original packaging whenever possible.
* Proof of purchase is required.
* Returns sent without contacting us first will not be accepted.
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Damaged, Defective, or Incorrect Orders
Please inspect your order immediately upon delivery.
If your order arrives damaged, defective, or incorrect, you must contact us within 24 hours of receiving your order.
To help us investigate the issue quickly, please provide:
* Clear photos of the product.
* Photos of the original packaging.
* A photo of the shipping label.
* A short video showing the issue (if applicable).
Failure to provide the required documentation may affect the approval of your replacement or refund request.
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Personalized & Custom Products
Since every personalized product is made specifically for you, custom and personalized items cannot be returned, exchanged, or refunded unless:
* The item arrives damaged.
* The wrong item was sent.
* The product contains an error caused by Funnky.
Please make sure that all names, spellings, colors, sizes, and customization details are correct before placing your order. Funnky is not responsible for errors submitted by the customer.
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Order Changes & Cancellations
Orders may be canceled or modified only before production begins.
Once your order has entered production, it cannot be canceled, modified, or refunded, as each item is made specifically for your order.
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Shipping Fees
Shipping fees are non-refundable, unless the return is due to:
* A damaged or defective product.
* An incorrect item sent by Funnky.
* An error made by Funnky.
Please note that products damaged due to improper use, incorrect application, mishandling, or accidental damage after delivery are not eligible for a refund, replacement, or exchange.
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Refunds
Once we receive and inspect the returned item, we’ll notify you whether your refund has been approved.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
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Need Help?
If you have any questions regarding returns, exchanges, or refunds, please contact us at
funnky.stickers@gmail.com